Who We Are
Infinity Home Projects operates the website located at:
https://www.infinityhomeprojects.co.za
We provide services including steelwork, electrical services, plumbing, maintenance solutions, home renovations, and garden services including tree felling. This privacy policy explains how we collect, use and protect personal information when visitors interact with our website.
Information We Collect
When visitors interact with our website, we may collect certain information to help us provide services and respond to enquiries.
This may include:
• Name
• Email address
• Phone number
• Any information submitted through contact forms or enquiry forms
• Technical data such as IP address, browser type and device information
This information is only collected when voluntarily submitted by the user or automatically through normal website operation.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form as well as the visitor’s IP address and browser user agent string to assist with spam detection.
An anonymised string created from your email address (a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar privacy policy can be viewed at:
https://automattic.com/privacy/
Once a comment is approved, your profile picture may be visible to the public alongside your comment.
Media
If images are uploaded to the website, visitors should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may download and extract location information from images available on the site.
Cookies
Our website may use cookies to improve user experience.
If you leave a comment on our website, you may choose to save your name, email address and website in cookies. These cookies are used for convenience so that your details do not need to be entered again when leaving another comment. These cookies typically remain active for one year.
If you visit the login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie does not contain personal data and is removed when the browser is closed.
When logging in, cookies may also be used to save login information and screen preferences. Login cookies usually remain active for two days, while screen preference cookies may remain for up to one year.
Embedded Content from Other Websites
Articles or pages on this website may include embedded content such as videos, images or articles from other websites.
Embedded content behaves exactly as if the visitor has visited the other website directly. These websites may collect data about you, use cookies and monitor your interaction with the embedded content.
How We Use Your Information
Any information collected through this website may be used for the following purposes:
• Responding to enquiries or requests for quotations
• Providing information about our services
• Improving our website and services
• Communicating with clients regarding projects or service requests
We do not sell or distribute personal information to third parties unless required by law.
Who We Share Your Data With
Personal data collected through the website will only be shared when necessary to provide services, comply with legal obligations, or protect the security of the website.
For example, if you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely to allow us to recognise and approve follow-up comments automatically.
For users who register on the website (if applicable), the personal information provided in their profile may be stored. Users can view, edit or delete their personal information at any time, except for their username. Website administrators may also access and update this information when necessary.
Your Rights Regarding Your Data
If you have an account on this website or have left comments, you may request:
• a copy of the personal data we hold about you
• correction of inaccurate information
• deletion of personal data we hold about you
Please note that some information may be retained for administrative, legal or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services to protect the website from malicious activity.
Contact Information
If you have any questions regarding this Privacy Policy or how your personal information is handled, you may contact us through the contact details provided on our website.